TERMS & CONDITIONS

Using Natural Water.

Public browsing and guest checkout are permitted. Registered accounts provide additional features including saved addresses, preferences, order and enquiry history, and repeat ordering. Users remain responsible for account security and for keeping contact and delivery details accurate.

Orders, products and payment

Products, services, pricing and availability are subject to the current catalogue and order acceptance. Natural Water calculates totals server-side. Payment is handled through PayFast; an order becomes confirmed only after verified payment notification where online payment applies. Product availability, delivery/collection, and returns/refunds are governed by the applicable public policy pages and applicable law.

Responsible use

Do not misuse the website, interfere with its operation, submit false information or attempt unauthorised access. Site content and branding remain the intellectual property of Natural Water or its licensors. We may suspend or terminate access where reasonably necessary, subject to applicable law.

Liability, notices and law

Nothing in these terms excludes mandatory statutory consumer protections. To the extent permitted by law, Natural Water is not liable for indirect loss arising from website use or service interruption. Notices may be provided through the contact details supplied by a customer. Disputes are governed by the laws of South Africa, while applicable consumer rights remain unaffected.